Cancellation and Refund Policy

Effective Date: 19-06-2024

1. Order Cancellation

• Orders once placed cannot be canceled or modified.
• In exceptional cases, please contact our customer service team at [8121066065] immediately after placing your order for assistance.

2. Refund Policy

We offer refunds only in the following circumstances:
• The product received is defective or damaged upon arrival.
• The wrong product was shipped.
• The product does not match the description provided on the website.

3. Refund Process

• Once your request is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer's policies.
• Refunds for returned items will be processed within the next 24-48 hours from company account to the customer account after the return pickup is completed.

4. Contact Information

If you have questions or concerns about our Cancellation and Refund Policy, please contact our customer support team at:

Thank you for choosing "Decathlete Sport Impex." We value your satisfaction and are committed to providing a transparent and user-friendly experience. Your understanding of our policies contributes to the smooth functioning of our services.